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FORGOT YOUR DETAILS?

You can return your stroller for FREE within the first 30 days of purchase. But how? Follow this simple five-step process to secure the Baccani exclusive 100% money-back guarantee:

  1. Please unbox the stroller in a clean and safe area to avoid any damages to the wheels and frame. Kindly ensure that no visible signs of damage or usage occur. (A carpeted floor is recommended)
  2. If the stroller does not meet your expectations, please email us at hello@baccaniprams.com to initiate the return process. An authorized Customer Services Officer shall then contact you and guide you through the return process upon verifying your request.
  3. Please repack the stroller precisely as it was originally packed. You can easily refer to our YouTube video that demonstrates the disassembling and repacking procedure. (Insert Link)
  4. Print and attach the return label to the box and leave it at your doorstep for pickup.
  5. Leave the rest to us! Your refund shall be processed within 14 days. You will be notified via
    email once your refund is processed.

Please refer to our return policy for more information about returns.

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